Q. What language does FolderMatch work
A. FolderMatch works with a variety of languages, including
English, French, Spanish, Italian, Portuguese, German, Russian, Chinese,
Japanese, and others. However, the FolderMatch software is currently only
available in English, so you'll need to be able to understand English to use
the software.
Working with files and folders whose names
use a different character set than the one you use to display menus and other
text in Windows may require you to change your
system locale first. For example, if you use Windows in English, but
want to compare folders with Russian names, you might need to change your
system locale to Russian.
This explains how to change the system locale in Win2k, WinXP, and Vista.
Changing System Locale In Vista
Changing your system locale can sometimes let
you work with files and folders whose names are in a different language
from the one that you use Windows in. FolderMatch is tested in English, and
we can't guarantee that it will work in all other languages, but this will
often help. Here's what you can do.
Note: This procedure may require you to have
an administrator password for your computer. You may not be able to
complete these instructions on a computer that you do not own.
1. Click the Start
button then select Control Panel
2. Click Clock, Language, and Region,
then choose Regional and Language Options.
3. In the Regional and Language Options
control panel click the Administrative tab.
4.
Click Change system locale. You may be warned that this procedure
requires administrative privileges; if so, click Allow.
5.
From the list, choose the locale that best matches the language used in the
file and folder names you want to work with. Then, click OK.
6.
You'll be asked to restart your computer. Click Restart now.
Note: This change will affect all of your Windows
programs. You may want to change your locale back when you're finished.
In case that doesn't work
If none of the above helped, we may not be
able to help you work with the files and sub-folder names that are in the language you want. However,
the above instructions should work for most people.
__________________________________________________________________
Changing System Locale In WinXP
Changing your system locale can sometimes let
you work with files and folders whose names are in a different language
from the one that you use Windows in. FolderMatch is tested in English, and
we can't guarantee that it will work in all other languages, but this will
often help. Here's what you can do.
Note: This procedure may require you to have
an administrator password for your computer. You may not be able to
complete these instructions on a computer that you do not own.
1. Click the Start
button then select Control Panel
2. Click Regional and Language
Options.
3. In the Regional and Language Options
control panel, click the Advanced tab.
4.
In the Language for non-Unicode programs section, choose the language
used in the file and folder names you want to work with. Then click OK.
5.
You may be asked to install additional files to use the language you
select. If asked, choose to use existing files (rather than installing
from the CD). However, you may need your original Windows CD for certain
languages.
6.
Once the change is complete, you'll be asked to restart your
computer. Restart your computer.
Note: This change will affect all of your Windows programs.
You may want to change your locale back when you're finished.
In case that doesn't work
If none of the above helped, we may not be
able to help you work with the files and sub-folder names that are in the language you want. However,
the above instructions should work for most people.
back
to the top
__________________________________________________________________
Changing System Locale In Windows
2000
Changing your system locale can sometimes let
you work with files and folders whose names are in a different language
from the one that you use Windows in. FolderMatch is tested in English, and
we can't guarantee that it will work in all other languages, but this will
often help. Here's what you can do.
Note: This procedure may require you to have
an administrator password for your computer. You may not be able to
complete these instructions on a computer that you do not own.
1. Click the Start
button then select Settings then Control
Panel
2. Click Regional Options.
3. In the Regional Options control panel,
click the General tab.
4.
Choose a locale that matches the language of the file and folder names you
want to work with.
5. Choose
a language used in the file and folder names you want to work
with.
6.
You may be asked to install additional files to use the language you
select. If asked, choose to use existing files (rather than installing
from the CD). However, you may need your original Windows CD for certain
languages.
7.
Press the Set Default button and select the locale you chose
in step 4.
8.
Once the change is complete, you'll be asked to restart your
computer. Restart your computer.
Note: This change will affect all of your Windows
programs. You may want to change your locale back when you're finished.
In case that doesn't work
If none of the above helped, we may not be
able to help you work with the files and sub-folder names that are in the language you want. However,
the above instructions should work for most people.
back
to the top
Q. I
get an 'Access to Registry is Denied' error every time I start up
FolderMatch.
Why am I getting this and how do I resolve it?
A. FolderMatch
stores registration information in the System Registry.
Therefore,
all users who will be logging into a computer and running FolderMatch
need
to have permission to read and write to the System Registry.
A user
with administrative permissions on the machine needs to do the
following
to correct this error message.
1)
Run the registry editor (regedt32.exe)
2)
Search HKEY_LOCAL_MACHINE and HKEY_CURRENT_USER for all references to
either
"FM Utility" or "FolderMatch". References can appear in
multiple
locations of the Registry so be sure to continue searching until the
end
of each branch is reached.
Q. What language does FolderMatch work
3)
When the search finds a location in the registry used by FolderMatch,
grant
all desired users Read and Write permissions to this folder.
To change
permissions for a folder, go to the Security menu option of the
Registry
Editor and select "Permissions..."
Q.Does
FolderMatch compare & synchronize sub folders?
A. Yes!
The latest version does compare & synchronize sub folders.
Q.Does
FolderMatch work over (fill
in the blank) connection between
two machines?
A.
The connection method is not important to FolderMatch. The
only issues
are:
1)
Using Windows Explorer can you see the folder on the other machine? and
2)
Using Windows Explorer can you manually copy/move/delete files between
the two machines?
If
the answer to both of these questions is yes, FolderMatch should have
no
problems syncing the two folder trees
Q. Can
FolderMatch be set up for scheduling?
A.
At this time there is no way to set up scheduling. However,
this
feature is already in the plans for our next Major updated
version.
We do not have a projected date for this release. If your are
looking
specifically for a for an automated synchronization tool, perhaps you
might
be interested in FolderClone
Q. On
a multi-user computer, errors occur when a non-administrator runs the
program.
What permissions are required to run your software?
A.
Our products need to be able to read from the System Registry and to
read/write
to their local installed folder. All users who will be
running the
software on that machine need to be granted these permissions.
Q. Can
FolderMatch be used over an FTP connection?
A.
No, the ability to use FolderMatch over an FTP connection is something
that has been discussed for a while, and hopefully will be included in
a future major update. We do not have a projected date of
release
for a version containing this feature.
Q.Can
FolderMatch merge the data between the Outlook files on
between my
laptop and desktop computers? (.PST files)
A.
No, FolderMatch will overwrite one PST with another.
Your
personal folders file contains all of your local Outlook folders, such
as Calendar, Inbox, Tasks, Sent Items, Outbox, Deleted Items, and
user-created
folders. To back up these folders, create a backup of your .pst files.
FolderMatch can be used to copy all .PST files to another
folder.
Microsoft has also provided an add-in to Outlook which allows you to
backup
your .PST files from within Outlook.
http://office.microsoft.com/Downloads/2002/pfbackup.aspx
Q."Error:
"ActiveX component can't create object""
A. This
error will almost always be resolved by uninstalling and then
reinstalling
FolderMatch.
Q.Invalid
page fault in module SCRRUN.DLL
A. The
Invalid Page Fault in module SCRRUN.DLL error is a Microsoft issue, not
FolderMatch. It can be found on their web site in their
Knowledge
Base. (article #Q249659) "This error occurs if you
have version
5.x of the Scrrun.dll file and your operating system is Windows
95.
This does not occur on Windows 98, Windows NT, and Windows 2000, or
with
version 4.x of the Scrrun.dll file. Microsoft has confirmed this to be
a bug in the Microsoft products listed at the beginning of this
article."
It
looks like the only solution is to upgrade operating systems.
This
error appears to be mostly a nuisance. It does not appear to
impact
the usage of FolderMatch. The error can be caused in
different ways:
Exiting
FolderMatch
Alt-Tab
between applications while FolderMatch is running
Screen
saver kicks in while FolderMatch is running
Q.Empty
orphan subfolders are not copied/deleted when I sync two folders.
A.
This is a confirmed defect in FolderMatch. This little bug is
a big
deal to fix. It requires a change to the underlying
architecture
and will therefore be addressed in version 4.x
Q.What
do I do if FolderMatch does not install on my computer?
A.Here
are some common steps that should be tried when ANY installation
program
fails.
Check
the size of the fm.zip file. Make sure that is is the same
size as
is reported on our download page.
If
the fm.zip file which you downloaded is a different size, you have a
bad
download. Delete this bad download and download the file
again.
If the file is the correct size, continue with the following trouble
shooting
suggestions:
Restart
the computer
Make sure
that no other applications are running
Don't
run the Setup program from within your unzipping utility.
Extract
the files from fm.zip into a folder on your hard drive, then run
Setup.exe
. Note: Some setup programs will only run properly
when run
from a folder on the C drive.
Install
application into a folder whose name is less than 8 characters in
length,
and which resides on the root of your C drive. For
example:
"c:\fmatch"
Setup.exe
is a program created by Microsoft. Like any other program,
sometimes
it just doesn't work with certain hardware or software configurations.
If
the preceding suggestions fail, the only other option
that we have available to us is to bypass Setup.exe by manually
installing
FolderMatch. It's not complicated, but it can be a little
tedious.
Unzip
fm.zip. It will contain three files, one of which is called
foldermatch.cab
Uncompress
foldermatch.cab (.CAB is just another compression format like .ZIP -
Your
compression program might already be able to handle .CAB
files. If
not, a CAB extraction program can be freely obtained on any shareware
site
(We recommend Ultimate
Zip)
Create
a new folder called FMatch on your hard drive
Place
all of the files which were extracted from foldermatch.cab into the
folder
created in the last step
Attempt
to run foldermatch.exe
If
we're lucky, the program will run. If not, then one or more
of the
DLL or OCX files need to be manually registered in the System Registry.
Here
are the steps to register a file in the System Registry.
(Repeat
this procedure for each of the files listed.)
- Go to
Start Menu, Select the Run option
- Type in
"Regsvr32" followed by the file's name and path. (For
example ~ Regsvr32 "C:\FolderMatch\COMCAT.DLL")
COMCAT.DLL
STDOLE2.TLB
OLEPRO32.DLL
OLEAUT32.DLL
MSVBVM60.DLL
COMDLG32.OCX
Q. What language does FolderMatch work
MSCOMCT2.OCX
comctl32.ocx
SCRRUN.DLL
WINXSCOM.DLL
MSFLXGRD.OCX
STAMIN32.DLL
RICHTX32.OCX
SNTP
Wizard2.ocx
After
registering the above files, run FolderMatch.exe
Q. My
computer crashed and I lost FolderMatch and my registration details,
What
do I do now?
A. Send
an email message to CustomerService@FolderMatch.com
and indicate your name, address, company name, and order
date. Make
sure to include a short explanation of your particular situation so
that
we know how to properly assist you.
Q. I
am having a problem with FolderMatch not addressed
on this page, What should I do now?
A. In
the event that you have a problem with FolderMatch, not
addressed
on this page please contact
us!
Before
you do, please consider the following:
Reproducibility
is very important when troubleshooting bugs. We can't fix
problems
that we can't reproduce. Please make note of all the steps
that you
executed before the problem occurred.
After
the problem occurs restart Windows and then the program.
Attempt
to reproduce the problem using the steps that you've written
down.
Does the error occur again? Or is this a one-time
occurrence?
If it is a one-time deal, then no need to contact us.
Sometimes Windows
gets out of whack and causes strange things to happen.
If
the problem is reproducible, how does the problem manifest
itself?
Does the program lock up your computer? Does it produce
erroneous
results? Does it generate an error message? If an
error message
is generated, please write down the exact wording!
Are
you having similar problems with other programs? If so, then
FolderMatch
may not be the culprit.
Q. How
is FolderClone different than FolderMatch?
A. FolderClone
is similar to FolderMatch in that it
is a folder synchronizer. But there are important differences in
features
and how they handle the job...
FolderClonearranges
your synchronization needs in sets of "clone tasks". A task
is a
set of specifications which tells FolderClone
what files/folders you want to be copied, where you want them copied,
and
how often you want this done. Once configured, FolderClone
compares the "source" folder against the "target" folder at the
user-defined
time intervals. Changes or additions to the source folder are copied to
the target folder. Files and folders which exist on the
target folder
but not on the source folder are deleted. (Optionally, the deletion can
be turned off) This process runs automatically in the background
without
any further user-interaction required.
FolderClones
'set it and forget it' functioning means that after you set up a clone
task the first time, it will be performed automatically at predefined
intervals.
Your important files will always be backed up to another
location.
Your folder trees will always remain synched.
Some synchronization
tasks
can be automated and don't require any user feedback. FolderClone
is perfect for these. Another reason to use FolderClone
is that it never forgets to sync the folders. Your important
files
are always backed up to a second location. With FolderMatch
you
need to have the discipline to remember to sync the folders.
Some
sync jobs require manual intervention and human decision
making.
In those instances, FolderMatch is
required.
FolderMatch
is a very "hands-on" process, while FolderClone
is a very "hands-off" process. Depending on your individual
needs, FolderClone
might be a welcome utility to assist you with your synchronization
needs.
Here, at Salty Brine Software, we use both tools.
Q. When
I run SETUP.EXE I receive the error message "Setup cannot continue
because
some system files are out of date on your system." What does
this
mean?
A. This
error message is generated by the Microsoft installation software which
is used by FolderMatch. It is saying that one or more of the
files
required by the setup program are out of date. There are a
couple
of reasons why you might receive this error:
1) The version of a file
on your machine is older than the version that the installer needs to
operate
correctly.
2) Another program is running
which has loaded into memory an older version of one of these files.
To ascertain which of these
conditions is the cause of the error, we recommend that you reboot
Windows
and then shutdown all other background
applications/processes. Try
to run FolderMatch's setup program again. If the error still
occurs,
a file in your system probably needs to be updated to the newer version
which is provided by FolderMatch. You should allow the
installer
to replace the older files with the newer ones to continue with the
FolderMatch
installation.
Here is the list of
files
which are required by the installer and their version
information:
(These files should be located in your Windows\System folder.)
File1=VB6STKIT.DLL,
3/25/99
11:00:00 PM, 101888, 6.0.84.50
File2=COMCAT.DLL,
5/30/98
11:00:00 PM, 22288, 4.71.1460.1
File3=STDOLE2.TLB,
6/2/99
11:00:00 PM, 17920, 2.40.4275.1
File4=ASYCFILT.DLL,
3/7/99
11:00:00 PM, 147728, 2.40.4275.1
File5=OLEPRO32.DLL,
3/7/99
11:00:00 PM, 164112, 5.0.4275.1
File6=OLEAUT32.DLL,
4/11/00
11:00:00 PM, 598288, 2.40.4275.1
File7=MSVBVM60.DLL,
8/21/00
11:22:54 AM, 1388544, 6.0.89.64
If
you continue to get this error message, please consult the following
articles
on the Microsoft web site::
http://support.microsoft.com/default.aspx?scid=kb;EN-US;174135
http://support.microsoft.com/default.aspx?scid=kb;EN-US;191096
http://support.microsoft.com/default.aspx?scid=kb;EN-US;279764
Q.What
is Shareware?
A. Shareware
is a method of software distribution, and not a type of
program.
It is a try-before-you-buy alternative to conventional retail
software.
There are thousands of excellent business tools, internet applications,
games, educational programs, graphics and multimedia programs that are
top-shelf, and available at moderate prices.
The
try-before-you-buy alternative is an excellent concept. How
often
do we spend our hard earned money only to find that the item we
purchased
is not what it claimed to be? If you try a Shareware program
and
continue using it, you are expected to register. We encourage you to
purchase
the shareware that you find useful and thereby reward and support the
hard
work of the developers.
Q.
Why did I receive the following error: Overflow Source:
modDateTime.LocalFileTimetoVBTime
LocalFileTime
A.
The
cause of the error was a strange date/time value for a file on your
system.
The version 3.3.5 of FolderMatch, addressed this
error. It
won't actually "fix" the problem, it will only prevent FolderMatch from
erroring when it encounters this bad file date/time. You will
need
to manually correct the file's date/time when you encounter
it. Fortunately,
FolderMatch provides a utility for changing a file's date/time so this
should be easy for you to do.
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