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Short answers about how FolderMatch works, licenses, and common setup issues. Need feature details? See Product Information. The in-program manual is in View Help.
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Yes. Download and use the fully functional software for 30 days. Download FolderMatch
Yes. FolderMatch runs on Windows 10 and Windows 11 (32-bit and 64-bit).
The FolderMatch screens are available in English, Italian, Spanish, French, German, Portuguese (Brazil), Dutch, Ukrainian, Japanese, Turkish, and Vietnamese. File and folder names can use other languages (including Unicode).
Install and run FolderMatch on a PC that can see both folders. Mapped drives, NAS shares, and USB disks are fine if Windows can use them like normal folders.
A quick test: in Windows Explorer on that PC, can you see both folders, copy a file from one to the other, and delete a file? If yes, FolderMatch can use that setup.
FolderMatch is not cloud-aware. It only compares files that exist as real files on disk. If a cloud app is using Files On Demand / online-only placeholders, those items can look missing.
Make the files available offline (in the cloud app's settings), then compare again. The same idea applies to OneDrive, Dropbox, and Google Drive.
Not natively. FolderMatch only works with folders Windows can open. If a third-party tool maps the device to a drive letter, you can point a compare at that letter. We do not support or troubleshoot those helper apps.
Windows does not always show mapped drives to programs that run with elevated permissions. Details: How to make elevated programs recognize network drives.
To make mapped drives visible to FolderMatch (and other elevated apps):
No. FolderMatch is a hands-on compare and sync tool. Hands-off scheduled mirroring is what FolderClone is for.
No native FTP. If a third-party client presents a normal folder, or a cloud app keeps a folder on disk (for example Dropbox), you can use that folder as a compare side.
No. FolderMatch can copy a .pst file; it will not merge mailbox data. Close Outlook before the copy.
FolderMatch assumes one main display. Leave its windows on the main monitor. If a window is missing next time: Start Page, Session Settings, Reset Settings.
A FolderMatch license is for one computer. The Home License Add-On lets you use that license on the other PCs in your home (personal use). It is not a version upgrade.
Details and purchase: Purchase.
A Lifetime Upgrade Assurance license covers all future major versions of FolderMatch on that one computer. If you run FolderMatch on more than one PC, buy a separate Lifetime license for each.
See Purchase.
We email Lifetime owners when a new major version is released, with a new registration key. If you unsubscribed from those emails, write to upgrade@saltybrine.com. Say that you own Lifetime Upgrade Assurance and need a key for the latest version.
A single-user license is for one computer. To use FolderMatch on a new PC, install it there and enter your key.
Lost the key? Registration Key Recovery using the purchase email. If you have changed that email, use the support portal.
We do not offer phone support. Email lets us look at the problem and reply with more detail, and it keeps prices down. Use the support portal.
FolderMatch is virus/adware/spyware free. Windows SmartScreen and some antivirus tools still flag new downloads. That is a false positive.
On SmartScreen choose More info, then Run anyway.
Antivirus and security tools can block install, launch, or file copy/delete. Allow FolderMatch to install, run, and access your files. See your vendor's documentation for how to do that.
For Windows Defender Controlled folder access: Windows Security, Virus & threat protection, Ransomware protection, then Allow an app through Controlled folder access, and add FolderMatch.
The most common cause is another program blocking it. Reboot into Safe Mode and try again. If it works there, use msconfig to turn startup items off in groups until you find the conflict (often antivirus or a firewall), then allow FolderMatch in that program.
If it also fails in Safe Mode, uninstall FolderMatch and install a fresh copy from the download page.
FolderMatch stores registration data in the Windows registry and needs to read and write its install folder. Every Windows user who will run it needs those rights.
Log on as an administrator, or have IT grant those rights, then start FolderMatch again.
Uninstall FolderMatch, then install a fresh copy from the download page.
FolderMatch is hands-on: you compare two folders and decide what to copy, move, or delete. FolderClone is hands-off: you define clone tasks and it mirrors source to target in the background on a schedule.
Use FolderMatch when you need to inspect differences and choose. Use FolderClone for jobs that should never be forgotten. Many people use both. There is a bundle on the purchase page.